Return and Refund Policy

Last updated: August 19, 2026

Return Policy

We strive to ensure you are satisfied with your purchase. If you receive a defective or incorrect product, please contact us within 3 days of delivery.

Eligibility for Returns

• Product must be unused and in original packaging.
• Proof of purchase (order confirmation) is required.
• Custom or personalized items cannot be returned.

Non-Returnable Items

• Products that have been used, installed, or modified.
• Products damaged due to misuse or mishandling.
• Products returned without original packaging.

Refund Process

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days.

Refund Method

Refunds will be issued via the original payment method. For Cash on Delivery orders, refunds will be processed via bank transfer or mobile banking (bKash/Nagad).

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (defective or incorrect product).

Contact for Returns

To initiate a return, please contact us at 01628810516.